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Know Your Rights, and How They May Change in the Digital Age

Robsavillo
Monday, September 21, 2009
DRM

Editor's note: While I generally welcome our new digital distribution overlords, I'd rather not have my rights as a consumer trampled in the process -- Rob outlines some real causes for concern. -Demian


The October issue of Game Informer has a rather amazing feature article by Hal Halpin, president of the Entertainment Consumers Association (ECA). If you’re unfamiliar with the organization, the ECA is an advocacy group which focuses on preserving consumer rights and fighting anti-game legislation.

Earlier this year, the organization recommended the Federal Trade Commission force game publishers and developers to fully disclose included copy protection and digital rights management (DRM) software, and to adopt a standardized end-user licensing agreement (EULA).

Halpin’s GI article touches briefly on a number of issues surrounding DRM, ownership, and consumer rights. I want to add some specifics to Halpin’s commentary that focus on the ways in which we are able to use content we have purchased....

 
Consumer Rights in a Digital World

Halpin discusses ownership rights of digitally-distributed products, and rightly points out that consumers may be giving up their ability to resell purchased games when buying digitally. In addition, Halpin sheds some light on whether consumers will actually own games in the future, considering the software industry’s move towards licensing (which is a topic of much debate).

But Halpin only touches on your first-sale doctrine rights -- the ability to resell or give away a product which you have legally purchased. He doesn't mention your other rights under 17 U.S.C. § 117, which include your right to create archival copies for personal use or adaptations of purchased content.

Moreover, restrictive DRM schemes like those employed by Spore and Command & Conquer: Red Alert 3 aim to control how consumers use the products they purchase. Install limits and persistent online activation are two ways developers and publishers control how the consumers access the end product post-purchase.

The Digital Millennium Copyright Act (DMCA)

Halpin’s discussion of the DMCA is a little light, given all of the implications this piece of legislation has for consumer rights and digital mediums like video games. The DMCA is something that all gamers, particularly PC gamers, should be intimately familiar with.

The legislation makes circumventing any “digital lock,” for any reason, illegal, which has the potential effect of locking owners out of their own content.

Take arbitrary region codes, for example, which prevent players from geo-shifting their purchases. There’s nothing in copyright law which gives content owners the explicit authority to prevent you from playing a Japanese game disc in a North American system, but content owners can create such authority though the use of digital locks.

Furthermore, in the case of PC games hindered by intrusive DRM, the copy-protection software may not recognize some hardware configurations, thus refusing to run the program.

DRM
This xkcd comic is illustrative of the conundrum facing consumers.

The PC version of BioShock was bundled with SecuROM DRM software, which would not recognize some DVD-ROM drives (I know from personal experience). Players were left with few options: purchase a newer DVD drive, update the firmware in the existing drive (not a simple endeavor in the slightest), or circumvent the DRM software. The last option is likely the easiest and cheapest, yet players shouldn’t have to break the law in order to enjoy content that they have legally purchased.

Don’t Take it Lying Down

My additions to Halpin’s commentary are meant to flesh out some of the less savory issues surrounding the use of copy protection and DRM, all made possible thought the enacting of the DMCA.

Be aware that consumer rights you take for granted now may be undermined through technological means, specifically, the use of digital locks and server checks to monitor content. The more connected digital mediums become, the easier it is for developers and publishers to control the use of content post-purchase.

The ECA is an active organization fighting on your behalf to protect long-held consumer rights. The least we can do is stay informed on the issues and vote with our wallets by not giving our business to developers and publishers who insist on limiting access to our legally purchased content.

 

[Image credit: Anti-DRM logo by drmaster]

 
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Comments (9)
Jason_wilson
September 18, 2009
I love digital downloads, but I'm concerned about the future of accessing my games because of DRM. I'm not as concerned about reselling, since I like to keep my games, but I worry that as these games get older, I'm going to lose access to them.
Robsavillo
September 18, 2009
I worry, too, Jason. It's a problem now with just getting older games to work in a modern OS environment -- now imagine having to solve that problem on top of needing to crack proprietary copy-protection which is linked to a server that no longer answers.
Default_picture
September 18, 2009
I'm the same as Jason.I am very worried about not being able to keep stuff I download because of DRM etc. There definitely need to be some laws implemented.
Default_picture
September 18, 2009
Crazy DRM keeps me from purchasing a lot of titles. If the Sims 3 had had anything approaching Spore's DRM, it would have pained me to deny it. I also had a scare with this on my PS3. I accidentally deleted the wrong game, a game I have deleted and downloaded several times. Sony changed their re-download process, making you go into your download history rather than downloading it from the PSN. Eventually I figured this out, but for a short time I was very concerned.
Lance_darnell
September 18, 2009
Great Summary of the Issues Rob! You are on fire lately! I like digital downloads too, but there are negative consequences. In some parts of the world, old used games are the only gamers can get. Also, like Rob said, a lot of good people are forced to do what "the law" says makes them is illegal, and therefore makes them a criminal. I love it when a video game topic is also a human rights topic!
Brett_new_profile
September 18, 2009
Great stuff, Rob. People need to understand the potential implications of digital downloads. Convenience may come at a price.
Pshades-s
September 21, 2009
Oh, it would be a wonderful day in the gaming world if region-locking were declared illegal. As an American living in Japan, I can't tell you how often I must be extra diligent and research each purchase to make sure I won't get burned.
Franksmall
September 21, 2009
I would just like to add that many talk about going digital as being good for the consumer because it will lower the price of games, but if you look at the DD space this simply is not true at the rate that retail forces the price of games down. People talk about how great Steam weekend deals are, but one or two games a weekend going on sale does not make up for the fact that you are paying just as much for a game that has had all the cost of disk creation, boxing and shipping removed. I am all for developers and publishers getting more profits from their creations, but I worry that all DD will end up doing will be making us not actually own the games we buy and that the price of gaming will go up on a whole. If these things could be proven false then I would be all for DD. As things stand right now it looks like it might end up just another way to rip off the consumer.
Default_picture
September 21, 2009
I'd like to add something to this discussion which became painfully clear to me this past week. Firmware updates that break your system. Long story short, Sony's Firmware Update 3.0 first affected my ability to get into matchmaking in online games and issues with the XMB bar. Firmware 3.01 effectively killed my DVD and Blu-Ray playback, continued the online issues, and left me unable to get out the XMB bar if brought at any time during a game. I called Sony, explained the situation, made it explicitly clear, their Firmware broke the system. They told me there was no troubleshooting options to repair the system. Since my system was out of warranty it would be $150 to repair the system, even though I knew the firmware did it. I got a Supervisor to say so much as this: 1) You can't prove it was the firmware. 2) If it was the firmware, the agreement you 'agree' to download says Sony isn't liable for any damage done. Sony killed my system and now wanted me to pay $150 to repair it. This system ran flawlessly for 2 years. Fortunately I stumbled upon Sony's own PS3 forum where people were having a multitude of problems they attributed the Firmware updates. One poster actually had a solution that worked for me (Rebuild Database). Others have more severe problems including the YLOD (Yellow Light of Death), where they couldn't attempt this fix. I guess it's not fair to say everyone's problems can be attributed to the firmware, but I'm proof that at very least, some are. I guess I'm lucky, as my system is its old self again. So, to conclude, Sony claims to fully have the right to break our systems with Firmware updates and charge us money to repair them. There should be a law...

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