Reviewing Multiplatform Games

Me
Tuesday, November 30, 2010
EDITOR'S NOTEfrom Brett Bates

I'd like to see other reviewers weigh on on Dennis' central question: Should sites play all versions of a multiplatform game in order to provide a comprehensive review? Personally, I'd like to see them at least note which version they used.

Not all Black Ops are equal.

Broad swaths of the video-game media depend on the mantra “all versions are created equal” in order to cover the insanely tight schedule of major releases every holiday season. Sites like GameSpot, with the requisite manpower and budget, can choose to review a game across all three primary platforms, but other enthusiast websites and magazines may only have time for one version of a game. What happens if the conventional wisdom fails and one version of a game is markedly different from the others?

What raised this question is Jim Sterling's Call of Duty: Black Ops review published on Destructoid. Unable to get a copy of the console version of the game before deadline, Sterling reviewed the PC version of the title -- and found the multiplayer broken and pretty much unplayable.

 

Being unable to get quick and stable matches is obviously a huge problem for the Call of Duty franchise, which has in large part been defined by its dominating command of the multiplayer shooter mindshare. Much to the ire of some readers, Sterling therefore wound up giving Black Ops a 6/10, even though he fairly noted in his review that had the multiplayer actually functioned properly he might have scored the game an 8 or a 9.

When I first saw the score, I was shocked. Then I read the basis for it, and what occurred to me was that it sounded like Sterling had reviewed a bad port of Black Ops, not the "actual game." I hadn’t read anything about the Xbox 360 or PS3 versions having the same sorts of online problems, which meant had he played a console version of the game, his readers would have received the total-product review they ostensibly would want. Had they been cheated out of the review they had expected to find on their favorite video-game website, on account of Sterling having played the PC version?

I made this suggestion ineloquently to some video-game journalists and was roundly told that Sterling had done nothing wrong, that he had reviewed the product he was given, and that it wasn’t incumbent upon Sterling to seek out the "best version" of Black Ops in order to give it a better score.

At this point it became clear to me just how ineloquent I’d been. My concern was never about how high a score Black Ops received but rather whether evaluating only a portion of a game really counted as "reviewing" it.

If the myth of equanimity between different platforms’ versions of the same game is shattered, should this affect which version the press selects in order to write reviews? Perhaps they should only review games on PC when they are decidedly “PC games” -- that is, they're only out for PC, like Starcraft 2. If they have a choice, shouldn't they review the version that is likely to directly serve the most readers -- in other words, a console version?

There’s also the question of what the primary development platform for a title is. The Xbox 360 purportedly fills that role for a lot of third-party developers, so the 360 version of a cross-platform title may effectively be the “native” version by which to judge all the rest.

The danger in this kind of thinking, however, is that it puts even more power into the hands of publishers to try and influence reviews. If the only place you can play the Xbox 360 version of Black Ops early enough to publish a same-day review is at a special event in Ojai, California, and the 360 version is considered the “baseline” experience, journalists either have to accept Activision’s terms or try and negotiate like Game Informer and Joystiq did.

Not every outlet has that kind of influence, however, and not every journalist is willing to go through the song and dance of negotiation just to review a game early.

For the record, this discussion should not be considered part of the “PC gaming is dying” nonsense. This is also not a complaint about which platform holds development primacy. Considering it became clear with Modern Warfare 2 that Activision considers PC versions of Call of Duty titles to essentially be console ports, one has to wonder if it’s worth reviewing the PC versions of these specific games anymore.

This is a problem to keep an eye on, for if it spreads to other franchises or becomes par for the course, video-game journalists ought to ask themselves some hard questions about how they handle reviews of multiplatform titles.


Dennis Scimeca is a freelance writer from Boston, MA. He has written for The Escapist and @Gamer magazine, is currently penning a feature for Gamasutra, and maintains a blog at punchingsnakes.com. This has been his first installment of "First Person," his new weekly column on Bitmob concerned with meta questions around the video-game industry and the journalism that covers it.

 
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Comments (12)
Alexemmy
November 30, 2010

Great read, Dennis. I'm looking forward to more of these weekly articles.

Robsavillo
November 30, 2010

At the very least, I wish reviewers would try to experience as many different versions of a multiplatform game in order to intelligently discuss the native platform differences between PCs and consoles.

For instance, I remember several reviewers that derided Rebellion's latest AvP game for poor controls (specifically, the alien) while reviewing the 360 version; however, the alien controls just fine using a keyboard and mouse on PC.

I'm also genuinely surprised about Black Ops's multiplayer on PC. I recall reading that Treyarch went with dedicated servers for the platform this time around. Maybe Omar can chime in here?

Default_picture
November 30, 2010

It's ridiculous to ask that a reviewer have extensive experience with all three or four versions of a game that might be available before reviewing one version of said game.  Especially since a lot of critics have to cover several unique titles each month.  However, I'm not sure that it's wrong to ask that they review only the version(s) that they have actually played.  I follow that policy myself.  I may reasonably assume that the PS3 and Xbox 360 versions are largely the same and thus warrant the same score, but I don't work from that assumption.  The result is that any sites I manage have to do without the traffic that might come if I were to post the review as my judgement of both separate titles.  There are ways around that (for instance, posting a review and including a disclaimer at the top that the review was for a separate version of the game), but really I don't think it's good practice to assign a score to a game that a person hasn't actually played.  Game critics and smaller sites need to decide together to opt out of that sort of behavior.  I just don't see that as likely.

Twitpic
November 30, 2010

Great thoughts, Dennis. I found it interesting to read your article because I have the PC version. I've literally had no problems whatsoever, so I was surprised to read that that reviewer did have problems.

Also: Rob, there are dedicated servers.

Shoe_headshot_-_square
November 30, 2010

This is the kind of stuff we'd discuss back in EGM all the time. It was a PAIN IN THE ASS.

Logistically, it's impossible to review all versions all the time. You'd never have enough manpower for that, and you usually couldn't get access to all versions that far in advance for print lead times. Because we had multiple reviewers per title, we can sometimes assign each one different versions when they're available -- that was great. But then we run into other troubles, like...how will each reviewer know how the other versions are without comparing notes? (We didn't want them comparing too many notes because we wanted each review to be fully independent of each other.)

Tough calls...there's no perfect solution, unfortunately. Even if you played through one primary version and quickly checked out the other versions...how much time should you give those other versions before you can comfortably make a final call on the review? And there's no way you'll be able to have any one individual play through all versions all the way...plus multiplayer. I think I'd kill myself if I had to do that for multiplatform titles. :)

Default_picture
November 30, 2010

Since Sterling clearly stated the platform he reviewed the game on, I don't see a foul (or perhaps he didn't, since I only just saw the review. Can anyone tell me if the review was edited to include the PC-specific information?).

Bottom line, only the biggest sites have the luxury of reviewing everything on every platform, so stating what you played said game on is the only way to account for these issues when they arise. This is something I should start doing in my own reviews, honestly.

Giant Bomb has been pretty good about this kind of thing. The specifically state what platform(s) the review they're writing is for. Further, when the issues do arise (as they did for them in Bayonetta and Kane and Lynch 2), they added a paragraph or two stating the difference and giving the inferior version a lower score. And as far as I'm concerned, that's about all we can ask for.

Default_picture
November 30, 2010

It is getting more and more difficult to review games as a whole. Pretty much every FPS these days have a multiplayer componant to it. Giving a game a 6/10 because of the multiplayer when the solo campaign garnered a higher score is unfair. At the same time the door can swing the other way. I enjoyed both MW 1 and 2 for the most part, but both solo campaigns left something to be desired. Yet, almost every website and magazine gave it them both an average score of 9/10. The multiplayer was all anyone would talk about. But for a gamer like me that only plays multiplayer a small portion of the time, I feel like I'm getting shafted because I'm the minority in the game's audience.

Me
December 01, 2010

Brett - is there any way we can work my First Person banner back into this? ;)

Default_picture
December 01, 2010

I agreed with the original idea of this post, but we do disagree on a few key points. I don't feel that it's the reviewers responsibility to pick a particular version of a multiplatform game that the most people will play unless that's their goal. My belief is that if they played the pc version, then that's the version that gets word review placed next to its' name when its' published. Now obviously I'm not demanding that in a game like Black-Ops that the campaign be played in each version to completion along with 10-20 hours of online time. I simply expect for the reviewer to be honest about which system was their primary playing done on, and to have played the other versions of the game for a significant amount of time.

 

Basically enough time to be able to create a decent comparison against their experience on one platform. The 360, PC, and Wii versions have very solid differences between one another in the case of Black Ops. The Wii version is nearly another game despite it being a wonderful and very accurate port. The controls are vastly different and the graphics do not give you the same level or type of immersion at all points. Imagine if this was done with Bayonetta. If the publisher hadn't of placed a warning on the box it may have gotten copy pasta reviews from a few outlets.

Brett_new_profile
December 01, 2010

@Dennis: I think it's better to leave the banner off. Banners hog real estate above the fold in the front page (notice we rarely use them, too). That's why I also moved the explanatory text to the bottom. You want to entice readers to check out the rest of your story. That "does not equal" image and the actual meat of your text -- rather than an intro -- do a much better job at doing that. Make sense? 

Me
December 01, 2010

Totally. My wife made me the banner so I wanted to ask. :)

And I loved what you did with moving the explanatory text to the bottom - I just wanted to make it clear from the outset that this was a community-written column, not something endorsed by the BM staff, which is why I had it at the beginning.

Brett_new_profile
December 01, 2010

Aw, sorry...tell your wife it was very pretty!

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