Separator

Made in China: Dealing with consumer guilt

Photo-3
Wednesday, January 11, 2012

Xbox 360I’m still grappling with how I should feel about continuing to buy consoles and electronics. Yesterday, I read a report about a mass suicide threat at a Chinese factory that produces Xbox 360s. The 300+ employees, in the end, did not jump off the roof of their Foxconn plant in Wuhan, but they did help draw more attention to their oppressive working conditions.

I don’t imagine that their factory is terribly different from those in Shenzhen that professional monologist Mike Daisey (who’s not a reporter) investigated last year. Listening to a recent This American Life radio show on what he found left me a bit conflicted and reflective.

We want affordable computers, consoles, and other gadgets while corporations want to keep their costs down and profits up. I understand this. I also like to think that I, like many other empathetic working-class Americans, can champion human and labor rights. And here’s where the conflict comes: I, seemingly hypocritically, don’t intend to stop buying electronics.

So should I, and others who are somewhat aware of the human cost of producing these machines we love to use, feel guilty?

 

Host Ira Glass asks that question in the second act of his radio show, but he doesn’t really answer it conclusively. I, personally, can’t help but feel a strange sense of remorse. The Chinese side of my family is from the Toisan region of the country, near Shenzhen. As I listened to the accounts of young workers there who are my age, and whose hands are no longer usable due to their repetitive assembly jobs, I find it a bit harrowing to think about as I continue my search for an occupation…or as I take a break from filling out applications to play my Xbox 360. But that’s just me drawing parallels.

When it comes to everyone else in the collective First World, I say “Yes, we should feel guilty that our lust for shiny technology helps to create and ‘justify’ horrible factory and environmental conditions in the countries that produce all of our crap.” But now that we’re here, what are our options?

I don’t think that attempting to boycott the companies that have a hand in making almost every electronic device we come into contact with would be terribly effective. I’m also reluctant to start a campaign or join a Facebook group. (Do socially conscious college students still do that as a primary means of activism?) We could make more demands of Apple, HP, Dell, Sony, Microsoft, Nintendo, etc. to better regulate their production lines, but they can only do (or choose to do) so much when their factories are on the other side of the planet. Out of sight, out of mind, right?

Instead, I’ve come up with a couple of pragmatic recommendations that hopefully can start a trend in local consumption habits:

Raise awareness. After listening to the This American Life story, I passed it on to some of my tech friends who I thought would be receptive, and I had conversations about where our iGadgets come from with my sister and my girlfriend. I believe it can be OK for us to own electronics that someone my age destroyed their hands to make, but we shouldn’t pretend like everything is fine. For critics who want to say I’m a hypocrite, they can shove it, since we’re all collectively guilty. I just think it’s better to know what’s going on instead of getting lost in some kind of fantasy world pretending that robots make our machines. (Though, supposedly, that world might not be too far off.)

Repair broken. Sure, it’s hard to recommend this when at times the cost of repair can outweigh the price and benefit of buying new, but how often do we upgrade out of want versus necessity? That busted cell phone you’re tossing out has to go somewhere. Then afterwards, some factory worker has to assemble a new one to make up for the model you bought to replace it.

Talk to the youth about the stuff we buy. This is a form of raising awareness, but I feel like it's important enough to mention separately. The kids, like my iPod Touch-obsessed little brother and nephews, are the future. I think it’s important that they don’t grow up too caught up in materialism. If they understand what kind of conditions the people who make our electronic goods go through, that should help keep them grounded.

I don’t intend to necessarily come off as all anti-capitalism because I think the technology, computers, and games that we have as a result of it can help society achieve many great things. I just hope that we, as consumers, can put our devices into proper context and not lose sight of the humanity behind them…at least not until robots completely take over the production process. And if Terminator taught us anything, at that point, we’ll have other, much bigger issues to worry about.

 
Problem? Report this post
ALEJANDRO QUAN-MADRID'S SPONSOR
Comments (11)
Purple_night_lightning_storm
January 11, 2012

Yes we absolutly should feel guilt. Especially since it goes beyond manufacturing.

http://news.bbc.co.uk/2/hi/5071172.stm

http://stopchildslavery.com/2008/12/04/child-slavery-coltan-and-the-congo/

The first world is living a top heavy, unsustainable lifestyle and it will all come down sooner rather than later. Mr. Glass offered no solutions because there aren't any beyond a complete change in societal structure. That won't happen until things have become worse.

Photo-3
January 11, 2012

Maybe that will be the shift the Mayans predicted that we'll see at the end of 2012. 

Robsavillo
January 12, 2012

You're correct that corporations won't address the human rights/labor rights issues themselves and that consumer boycotts are largely ineffective. That only leaves one institution with the authority to actually do something about this: the government.

We could join or form a non-profit organization that lobbies the government for some sort of regulation that would address the issues here.

Default_picture
January 12, 2012

Somehow, I feel like this is a cause every North American gamer should get involved with. Like the Child's Play charity, we need to stand together and speak out. Would raising money help somehow? Or demonstrations to raise awareness?

Photo-3
January 12, 2012

@Rob, though I agree with your logic, which government are we talking about? The U.S. or China? Wouldn't the U.S. government be reluctant to get involved in how China's gov. agencies audit and regulate their business? Wouldn't China be reluctant to slow down the business and growth their country is doing? An outraged and involved public could create some pressure, but I'm skeptical of what the government would be willing to do. 

If you get a chance, check out that This American Life story, it's fascinating.

Photo-3
January 12, 2012

@Steven, I like your ideas. Especially that demonstration one.

Robsavillo
January 12, 2012

The U.S. government; we can't have any direct influence over China's government, after all.

Lobbying the government on this issue would be a tremendous effort, I agree. Politicians are likely reluctant to mess with the status quo, but that's why you lobby your government: to convince them to pass certain laws and enact certain policies that change their behavior.

In this case, we'd want the U.S. to change its economic policy toward China in the hopes that such pressure from the U.S. would influence positive change regarding human and labor rights in China.

Pict0079-web
January 12, 2012

I guess I should post this. Honestly, I'm still bothered that these factory workers have to suffer from such conditions. I'm still wondering if there's anything else we could possibly do, aside from knowing that our systems are produced overseas in factories with oppressive working conditions.

I really am worried and I want to be pro-active about this. I could probably try out some of the suggestions above, but I still feel like there's not much that I can really do. Maybe it's just that consumer guilt I have.

Default_picture
January 12, 2012

DON'T WORK THERE.  It is like being a scab at a union company.  If the working conditions are terrible then no one should apply, accept or continue to work there.  If they all got to together and just stopped working and if no one else would take a job there management would have to listen to them. It is only when emplyees continue to take crappy jobs, at crappy pay, in crappy conditions that these jobs continue to exist.

Default_picture
January 12, 2012

Please keep in mind that these are not the horrors of the free market. This is what big government leads to. While I don't necessarily believe that true capitalism, or communism can exist, mixed economies certainly aren't the answer. China's unemployment rate is a dangerously low 4.1%. These workers can't find new jobs because their country's manufactuing base is essentially gridlocked and considering how strict their government is, starting a small business is impossible. Can any one person, or organization alike combat this? No. As history and economic principles have shown us, their system will decline and eventually topple. Should we feel guilty? No. The decline of our manufacturing base here in the states combined with the general distrust between the west and the east have lead us to this lob-sided economic system that we so ignorantly call a "free market". Consumer wants aren't killing workers and putting them in poor woking conditions. Government regulation, intervention, and stranglehold of banks around the world has lead innocent people to a broken existence.

Default_picture
January 18, 2012

I don't know... I do realize some bad stuff goes on in the world, but really, the 300 people threatening suicide were doing so over a dispute regarding termination benefits, not working conditions. I really don't think the majority of these 300 workers ever had any intention of killing themselves. I think they were using the media and international scrutiny against Foxxconn to get what they wanted. I think that's what China (and the world) needs more than anything--people standing up for themselves, even if the way they went about it was morbidly unconventional by our cultural standards.

There were 17 suicides by Foxxconn employees previously, I believe, and that's what gave these guys the leverage they needed in this more recent situation. However, to understand the context of that number, you have to understand the scope of Foxxconn--they employ over a million people, half a million in the Shenzhen plant. 17 out of a million is a tradgedy, don't get me wrong--even one suicide out of a million is--but that is roughly 4 times less than China's national average and about 10 times less than the US national average among males.

There's also no way to condone torturing someone over a missing iPhone design or chip architecture or whatever it was. It's tragic that a young person can't properly use his hands anymore because of repetative work. But I don't think these problems are exclusive to China or the tech manufacturing industry. In the end, I agree with your suggestions. Raising awareness is probably the best thing anyone could do; if no one knows there's a problem, it can't possibly be fixed.

You must log in to post a comment. Please register if you do not have an account yet.