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Portal 2's marketing is a triumph

Itsame_
Wednesday, May 04, 2011
EDITOR'S NOTEfrom James DeRosa

Yesterday I promoted an article that wasn't too kind to the video-game marketing machine. It seems almost too convenient that today I found an article about marketing done well.

Weird.

Take a look at the picture to the right and tell me what looks out of place. Can you see it? Out of the more than 120 games I own, none of them feature the web address for thier respective online communities right on the box. Well, none except Portal 2 that is. Valve's newest adventure isn't merely a triumph for fans of science; it also pushes the boundaries of how game companies market their products to consumers.

Back in early March of 2010: Valve pushed out two updates to the original Portal that changed the ending and launched a very successful alternate reality game. That ARG teased the community by hinting at a potential sequel and effectively extended the Portal universe into our own reality. With everyone’s gaze turned to Valve for answers, they announced Portal 2 would launch in Q4 of 2010 a few days later.

By E3 2010, Valve had delayed Portal 2 until sometime in 2011. A week before announcing the delay, many of the press outlets received a cryptic email hinting at a surprise announcement for E3. Between the email and the revelation that Portal 2 was coming to PS3 with Steamworks, it seemed like everyone had forgotten about the delay altogether. The timing between the email, the delay, and the surprise was impeccable. It deflected any potential backlash for the delay with simple misdirection.

 

The marketing campaign continued from there on a relatively normal path, with promotional videos, preview events, billboards, comics, etc. But that changed on April Fools' Day, or what may be forever known in the gaming community as "Potato Fool's Day." "Potato Fool's Day" would be the second ARG used to promote Portal 2 and would far exceed the scope of the first. Valve bundled 13 indie games together and Steam participants could play them to in order to help reboot GLaDOS more quickly and launch the game early on PC. The more indie games the community played, the more quickly the timer counted down.

All these fresh, unique ideas of approaching an audience are groundbreaking in their own way. From simply printing a web address to providing a full blown ARG, Portal 2 exceeds expectations in its attempts to expand it's universe and engage it's fans.

Also, it doesn't hurt that the game is incredibly entertaining.

 
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Comments (5)
May 04, 2011

Wouldn't it be nice if more publishers/developers were able to come up with similarly creative ideas as Valve? They seem to generally be on the cusp of innovation, without falling into the world of pandering. I'd like to see less game trailers containing spoilers (Mass Effect 2) and more interesting ways of promoting a game's release. Also, I'd like to mention the Aperature Investment Opportunity trailers. Very funny.

N608767343_880252_8442
May 04, 2011

I loved all the investment trailers, Clay is hilarious! Also the comic was wonderful, kinda hope they print one for not to expensive.

Shoe_headshot_-_square
May 04, 2011

I hope more companies *don't* put URLs on the cases! :)  I like looking at just the logos and art.

Photo_126
May 04, 2011

I feel like you have to have a very dedicated Marketing Dept to do an ARG right.  The one Assassin Creed is doing for Revelations is interesting but is just cryptic youtube videos.  It seems like a tough thing to do right but Valve did pretty darn good.

I'm sure it helped that they own and operate the world's largest PC game distribution service though.

Itsame_
May 05, 2011

@Shoe I definitely see both sides, but am curious if it affects buyer behavior. It's such a little thing, but I think it's worth it, if it makes the community stronger.

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