Dragon Age 2 fails to consider standard-definition TV owners

Default_picture
Saturday, March 12, 2011
EDITOR'S NOTEfrom Jay Henningsen

I upgraded to an HDTV when I first got my PS3 because of various issues I had with several games. Although SDTV is nearly antiquated at this point, I still think it would be nice for developers to give us a heads-up about these problems. Most games already state on the back of the case which HD resolutions they support. Would it really take that much more effort to add the word "required" to the existing text?

Have you bought Dragon Age 2? Have you been playing it all week? Are you enjoying it?

Before you answer, let me ask you this: Do you still play games on an SDTV?

If so, then even if you did buy Dragon Age 2, there's a much greater chance your answer to those first few questions is a resounding "hell no." An almost laughably sloppy glitch portrays every cut-scene in the game (including every conversation scene, which is like half the damn game) in the wrong aspect ratio -- they're 16:9 widescreen format but squished for an SDTV's 4:3 display.

So, in other words, instead of this:

Dragon Age 2

You're looking at this:

Dragon Age 2 Squished

And it's actually worse than that because, on top of the squished display, the image also weirdly flickers during cut-scenes too, so it's not even a consistently broken display.

 

How this glitch made it into retail copies befuddles the mind. It is instantly noticeable 10 seconds into the opening cutscene of the game. So this means either A) BioWare didn't once test the game on an SDTV, or B) they did, but didn't care and released the game anyway. And if that's so, then A) they released it with the intention of eventually fixing it with a patch post-release, or B) they still don't care, and have no intention of fixing it ever.

I wish I knew the answer to that, but so far (from what I've seen) all BioWare has said on the subject is that they're "looking into these, and other issues" (in a thread that indeed mentioned other glitches in the game, so it wasn't even specifically an acknowledgment of this particular glitch). And word of the first patch planned for the game mentions nothing about this problem.

Oh, but I can already hear you now: "So what? Get with the times and upgrade to an HDTV!" Fair enough, but this raises the bigger question I want to consider here: Should I have to? At what point does the industry cross the rubicon of no longer offering any support whatsoever to SDTV gamers...and what do developers owe SDTV gamers when that point is crossed?

What's almost even more remarkable than the glitch making it into Dragon Age 2 to begin with is that, at least from everything I read, there was absolutely no warning about it -- not from BioWare (which, as we've established, probably knew about the problem before release), nor from any review I've read. Could it be that no publication tried the game on an SDTV before publishing their review?

Evidently so, because again, there's no way someone would have played the game on an SDTV and not noticed this. So I ask again: Should they have? Did they have a responsibility to their readers who still play on SDTVs to warn them about this problem?


Relic, yes -- but do gamers still playing on
these no longer deserve any consideration?

You could, I suppose, make a case that they didn't -- SDTV is in fact a dying technology, and you can't presume every outlet will continue serving SDTV gamers who haven't upgraded yet (even if they have perfectly good reasons for why they haven't). In fact, most reviewers may not even own an SDTV anymore, so logistically they may not be able to test games on one even if they wanted to.

But when it comes to BioWare, I'm having a hard time envisioning a scenario where their handling of this issue is justifiable. Whether they want to continue offering support to SDTV owners is their own choice -- and certainly, even if this aspect ratio glitch didn't exist, the horribly tiny text still makes this game and many others frustrating as hell to play on a standard def display. (Although Gran Turismo 5 offers such a nifty solution to that problem -- a zoom button to push in on menu screens -- I have to wonder why all games can't simply add that option too. Maybe that feature alone is where one of the five years of its development time went into?)

But if abandoning SDTVs is the choice they want to make, wouldn't the least they could do be to warn SDTV owners before they drop $60 for the game on day one? There will come a time when no game developer puts any consideration whatsoever into how their games look and play on an SDTV, and that's the inevitable march of progress. Fine. But all I'm asking for is a little heads-up, first.

(Unless of course I've upgraded to an HDTV by then, at which point this will all immediately cease to matter, and I couldn't care less about what those backwards-ass stone-age SDTV owners are forced to deal with. Fuck 'em. Seriously fuck 'em.)

 
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Comments (16)
Brett_new_profile
March 11, 2011

Kris! Good to see you around these parts again.

And while I feel your pain, I can't really blame EA for no longer catering to SDTV owners. HDTVs are the norm now, and they're dirt cheap. Plus, they're way better! Make the jump! Do it!

Default_picture
March 11, 2011

Hey Brett!

In my defense, here's the thing: We have TWO HDTVs in the house.

But now here's the part where I embarrasingly admit I still live with my parents. :P One HDTV is in the family room and the other in my parents' room. So there's usually always someone watching TV in the family room when I'm home, so I'd rather just plays games on my standard def TV in my room.

Yes, I could easily purchase an HDTV, BUT I'm planning to move fairly soonish, so I'm balancing the pros and cons of buying one now vs. saving up more money for the move (possibly across the country), and also the annoyance of buying a new TV just to go through the annoyance of moving it with all my other stuff.

So that's kind of my point: Yes, SDTVs are dead and everyone should just upgrade. But there are still reasons for why lots of people haven't. Check out the BioWare tech forum -- there are a couple of threads full of people complaining about this same glitch.

Which gets to my other point: it's a shitty situation for people still clinging to SDTV, but I understand there has to come a point where the games industry moves on completely. But again: Can't they at least let people know their games won't work properly on SDTVs first?

230340423
March 11, 2011

I went through this last year with Final Fantasy XIII. I bought the game, fired it up, and literally could not read a single word of text unless I sat a foot away from the screen of the giant old rear-projection SDTV in my apartment. That was the last straw -- a week later, I had a beautiful 50" plasma. WELL worth it.

Img_20100902_162803
March 11, 2011
And here I am complaining that there is not enough of 3D coverage in games journalism
Default_picture
March 11, 2011

Hah, talk about oppositie ends of the spectrum. :P

But like I mentioned about reviewers probably no longer owning SDTVs, a lack of 3D coverage may also have something to do with a lack of logistics. It's hard for a freelancer to review (or otherwise cover anything to do with) a 3D PS3 game if they don't have the TV to display one. And you can bet publications sure as shit aren't going to be handing those things out to make the coverage possible.

Img_20100902_162803
March 11, 2011
I should just start covering 3D games but there really isn't a call for freelancers for it. But ggame prices also prohibit meto even try.
Shoe_headshot_-_square
March 11, 2011

To answer your question: They don't owe you anything. Pony up and get an HDTV already. Can't believe you've held out for this long, Kris! :)  (and welcome back!)

Alexemmy
March 11, 2011

I love how everyone always uses the excuse that HDTVs "are dirt cheap! Just buy one!" Yeah, when we live paycheck to paycheck, "dirt cheap" doesn't usually come along too often. I barely have enough money to buy that used 2 year old game for $20 at the store every several months. If I hadn't gotten an HDTV along with the used car I took a loan out for, I would still be squinting at my SDTV.

Hang in there, Kris. The gaming community doesn't really seem to give a shit about those of us who have families or are stuck in less-than-stellar financial situations. We live with my in-laws, so I feel your pain. I thought I'd be able to provide a home for my wife and kid, but life is always more complicated than that. Sure, we could give up games altogether, but we're fighters. We'll keep playing through whatever means no matter how many times the hobby spits in our face.

Oh, and expect a lot of people to not understand why you don't just go pony up the cash for an HDTV. I had the same thing happen to me when I wrote about still gaming on an SDTV. The gaming community is full of people with expendable incomes who think several hundred dollars is an easy thing to come by.

Dscn0568_-_copy
March 11, 2011

I still play on SDTV myself. I'd rather have $200 in books, games, etc. than $200 for a better screen.
Layton, I didn't really have any problems playing FF13 on a SDTV. I guess the text is a little tight to see sometimes.

Lolface
March 11, 2011

I'm sorry, I had to stop reading when you said, "How this glitch made it into retail copies befuddles the mind." This is BioWare we're talking about. DA:O-Awakening was barely functional as a game, and you started that game in your underwear if you beat DA:O wearing the Blood Dragon armor. You would think that someone would notice it, or at the least, fix it. But no, this is Bioware. They ship games with no polish and never fix them. They got your $60, they don't care.

As for the SDTV, its almost like complaing that your 56k connection isn't good enough to play online games. I don't mean to sound harsh, but the current generation of consoles weren't built to be played on SDTVs. You don't see consoles using coaxial connections any more, do you?

 

Jayhenningsen
March 12, 2011

SDTV gaming still lives on the Wii. Not that this helps much if you want to play Dragon Age 2...

Brute
March 12, 2011

Yeah, I'm of the belief that now it's time to upgrade. HOWEVER, I experience a related pain to what you're going through: I hate playing non-HD games on HD screens. I still have two SDs (including the stellar Samsung GXTV that Die Hard Game Fan used to give away in monthly contests; it's perfect for 8-, 16-, and 32-bit) because I can't stand artifacting. In places like the United Arab Emirates, Samsung is still releasing SDs with their best images ever (they're also the thinnest they ever released), but they won't ship me one!

Default_picture
March 12, 2011

I can understand there still being complaints against lacking SDTV support, but I feel that it's such a minor portion of their consumer base that it would cost more in R&D and work hours to fix the problem than the company would make selling the product.

Besides, when the government forced everyone to start using ditital signals for their TV reception I took that as a sign that SDTV wouldn't be supported so much anymore. You could have the annoying converter box or upgrade to an HDTV. Not only that, but a lot of the Dragon Age audience is on PC.

Default_picture
March 12, 2011

Given the accelerated release schedule for DAII I can see why they decided to just kick this out without caring.

EA also seems to be engaged in an active policy of non-disclosure in the hope you'll buy defective products before you realize you're trapped, given that the PC has stealth SecuROM and EA's been deliberately hiding it.

 

Default_picture
March 14, 2011

Maybe the number of people playing on SDTVs isn't as small as many think. There are a handful of comments with people using them. I got my Xbox 360 in September 2007 and just this year got my first HDTV. As Alex mentioned, not everyone can afford one whether it's "dirt cheap" or not. I'm finally back on track financially, and probably shouldn't even have bought my Xbox 360 back when I did but I needed one :)

Default_picture
March 18, 2011

I agree completely with this.  While I have not played Dragon Age II, (nor intend to, but that's another matter,) issues like text and genereal breaking of games annoys me to no end.  No one in my house as of yet owns an HDTV, nor do my parents intend to buy one till our 60" SD projection screen breaths its last.  The ONLY reason I'm considering buying an HDTV for my rooms is because I can not read the text on my games from my couch 5 feet away from my 19" HDTV. 

This really should be something that they should consider at least for the rest of this generation.  Heck, offer a bigger text option or something like many movies offer.

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